Customer status software

Give customers a place to check progress instead of another reason to call.

Statuvo turns the status your team already knows into a simple customer-facing page. Update the job once, send an email when you want, and let the customer follow progress without downloading an app.

Clearer updates

A simple status layer for the work you already do.

One live customer page

Give each customer a secure tracking link with the current stage, latest update, and expected progress. Your internal workspace stays private.

Email updates included

Send customer notifications from the project when an update matters. The current launch is email-only, so there is no paid SMS requirement or customer app.

Your brand stays visible

Add your logo, brand color, tracker message, and business link so the status experience feels like part of your company instead of a generic portal.

Flexible by design

Useful anywhere customers wait for work to move forward.

Repairs and service

Show assessment, parts, repair, testing, ready-for-pickup, or any stages that match your real workflow.

Projects and installations

Keep clients informed through scheduling, preparation, active work, inspection, and completion without writing the same update repeatedly.

Professional client work

Use simple milestone names for cases, filings, creative work, approvals, or other services where the customer mainly wants to know what is happening next.

FAQ

Common questions about customer status tracking

Do customers need a Statuvo account?

No. Customers open a private tracking link in their browser. They do not need to install an app or create a Statuvo login.

Can I use my own workflow stages?

Yes. Statuvo is built around flexible milestones rather than one industry-specific workflow, so you can match the stages your business already uses.

How much does the email version cost?

The current public launch is free for email-based customer updates, with up to 120 new projects each month. SMS purchasing is not currently enabled.

Free email launch

Start with the next job that would normally trigger a status call.

Create the project, share the tracking link, and update the customer from one place. No card is required for the current email-only launch.