Diagnosis to pickup
Track received, diagnosing, awaiting approval, parts ordered, repair in progress, testing, and ready for pickup, or customize the sequence to your shop.
Auto repair status tracking
Give drivers a clear repair status without another front-desk callback.
Statuvo helps auto service shops turn repair progress into a simple customer page. Use stages that match your process, add a customer-facing note, and email the driver when the status meaningfully changes.
For independent shops
Keep service writers focused and customers current.
A cleaner customer experience
Customers see one branded page instead of piecing together old texts, voicemails, and call notes.
No customer download
The status page opens in a browser from a private link, so occasional customers do not need to install another app.
Service workflows
Useful from quick repairs to multi-day diagnostics.
Diagnostics and approvals
Show when diagnosis is underway, when the shop is waiting on a decision, and when approved work has started.
Parts and repair
Keep the customer aware of part delays or active repair progress without exposing internal technician notes.
Testing and pickup
Move the job through final testing and ready-for-pickup stages so the customer knows when action is needed.
FAQ
Auto repair tracking questions
Can I use Statuvo without changing my shop management software?
Yes. Statuvo can be used as a separate customer-status layer while you continue using the system that runs estimates, parts, labor, or payments.
Can I show waiting-for-approval as a stage?
Yes. Milestones are flexible, so the customer can clearly see when the next step depends on approval, parts, or shop work.
Is email included?
Yes. The current public launch includes email-based project updates at no charge. SMS is not currently available for purchase.
Free for email updates
Try it on the next repair that may sit in the shop for more than a few hours.
Create the project, set the current stage, and give the driver one clear place to check progress.